Social Media Policy

1. Information about the data controller responsible for the data hosted on the official page of GRUPO QARACTER on the social network.

In compliance with the information duty established in Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3/2018 of December 5 (LOPDGDD), BLUEIT SERVICIOS PROFESIONALES, S.L, Qaracter Tecnología y Operaciones, S.L, BPO Imagina Outsourcing, S.L, QARACTER FINANCIAL HOLDING SL., 2C CASADO CONSULTING SL, hereinafter referred to as the Co-controllers, wish to inform users of this social network about the policy regarding the processing and protection of personal data of those individuals who voluntarily access and use the official page of the Co-controllers. Accessing and using the official page of the Co-controllers implies the explicit acceptance of this privacy policy and consent to the processing of personal data as provided therein.

2. Data of minors or incapacitated individuals

Accessing and registering on this social network is prohibited for individuals under the age of fourteen (14). Therefore, access and use of the official page of the Co-controllers are also prohibited for individuals under the age of fourteen (14). If the user is incapacitated, the Co-controllers advise that the assisted consent of the legal guardian or representative of the user will be necessary for accessing and using this official page of the Co-controllers. The Co-controllers explicitly disclaim any responsibility that may arise from the use of their official page by minors and incapacitated individuals, as such responsibility lies with their legal representatives in each case.

3. Identification of the corporate name of the data controller

The user is informed that the Co-controllers, with registered office at Paseo de la Castellana, 95 - 15 28046 Madrid (Madrid), are responsible for the files and processing through which the user's personal data is collected and stored as a result of registering and using the official page of the Co-controllers on this social network, without prejudice to the processing for which the entity that owns the social network is responsible, where our official page is located.

4. Purposes for which personal data are intended, information, and consent

The personal data voluntarily provided by the user to the Co-controllers through their official page will be part of a data processing under the responsibility of the Co-controllers, with the purpose of providing information about the Co-controllers via email, fax, SMS, social communities, or any other electronic or physical means, present or future, that enable commercial communication, sending newsletters to subscribed users, exchanging information with the Co-controllers and other users, and establishing communication with third parties. The user is free to use the official page of the Co-controllers on this social network, so if the user does not agree with the processing of their data for these purposes, they should not use it or provide their personal data. Through this official page of the Co-controllers, the user can share texts, photos, videos, and other types of information and/or content that will be subject to both this policy and the Platform's Rules and Conditions. The user will be responsible for ensuring that all content they publish complies with current legislation, this policy, and the Platform's Rules. The user may only publish on this official page of the Co-controllers personal data, photographs, information, or other content that they own or for which they have the authorization of third parties. The Co-controllers have the right to unilaterally delete any content published by the user on this official page without prior notice or authorization from the user if the user violates current legislation, the rules established in this policy, or the Platform's Rules.

5. Identification of recipients with respect to whom the Co-controllers are planning to make data transfers or communications

The user is advised that all information and content published on the official page of the Co-controllers on the social network may be known by other users of the official page and the social network's platform. Therefore, all information and content published by the user on the official page of the Co-controllers on this social network will be communicated to other users due to the nature of the service. The Co-controllers only plan to make transfers or communications of data required by current regulations to judges, courts, public administrations, and competent administrative authorities.

6. Other third-party service providers

The Co-controllers inform the user that these entities are only responsible for ensuring the confidentiality, security, and processing of data in accordance with this policy regarding the personal data collected from the user through this official page on this social network. They have no responsibility for the treatments and subsequent uses of personal data that may be carried out by the owner of the social network or other third-party service providers of the information society who may access such data due to the provision of their services or the exercise of their activity, or for third parties to whom the Co-controllers refer the users adhered to this official page through hyperlinks.

7. Data quality

The Co-controllers inform the user that, except in the case of legally constituted representation, no user can use another person's identity or communicate their personal data. Therefore, the user must always take into account that they can only provide personal data corresponding to their own identity, which are adequate, relevant, current, accurate, and true. In any case, the user must respect the privacy of third parties, whether they are users or not of the social network or the official page of the Co-controllers on it.

8. Rights of the data subject:

         - Right to withdraw consent at any time.
         - Right of access, rectification, portability, and erasure of their data and the right to restrict or object to their processing.
         - Right to lodge a complaint with the Supervisory Authority ( if they consider that the processing does not comply with current regulations.

9. Other relevant information

The Co-controllers may modify and/or replace this policy at any time, which, depending on the case, will replace, complete, and/or modify the currently published policy. Therefore, the user should periodically access it to stay updated. The user can contact the Co-controllers through the internal messaging service of the social network. Likewise, the user can consult the rules and policies published by the owner of the social network for its use.

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